Returns & Exchanges
At Voltas, we strive to ensure your home is equipped with the highest quality appliances. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.
Prepare the Package
Securely pack the appliance in its original box with all manuals, accessories, and protective foam to ensure safe transit back to our warehouse.
Schedule a Pickup
Choose a convenient date for our specialized logistics team to collect the item from your home, or drop it off at an authorized Voltas service center.
Refund Processing
Once our technicians inspect the unit and confirm its condition, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing